The digital transformation accelerating of smart cities and smart communities
Smart Cities focus on economic growth, sustainability, and operational efficiencies using innovation, community engagement, and a connected ecosystem of partners to improve the quality of life for residents. Emerging technologies and technology innovation are key to producing these outcomes. More specifically, Smart Cities must harness the data from smart devices, high-speed networks, cloud infrastructure, rapidly developed and intelligent applications, and a variety of analytical tools to develop new insights as well as new products and services. Insights derived from data that are new, more granular, more timely, and more accurate help cities understand root causes of issues and the complex systems that are involved with challenges such as traffic congestion or neighborhood crime. This insight is key to finding new ways to address and solve these urban challenges. However, cities remain agency- and department-based organizations, often with siloed IT systems, budgets, and initiatives. This means that most Smart City investment is for specific projects, led and operated within a siloed department, and may lack the systemic insight needed for these complex challenges. IDC’s research shows that departments account for over 40% of Smart City project decision making and 30% of project funding. While the IT department and innovation offices are heavily involved in project development, it isn’t an easy process to connect initiatives — and their related IT systems — across departmental boundaries. This is further complicated by the growing number of projects that will be started or scaled over the next few years. IDC has identified 41 Smart City use cases that will be most heavily funded over the next one to three years.
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